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Urgent! Helpdesk Technician Position in Doha - Taameer Group
The Helpdesk Technician is responsible for providing technical support and assistance to employees regarding hardware, software, and network-related issues.
The role ensures smooth IT operations and prompt resolution of user problems.
Key Responsibilities: Provide first-level technical support to users via phone, email, or in person.
Troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals.
Install, configure, and maintain computer systems, software, and applications.
Manage user accounts, passwords, and access rights in Active Directory and other systems.
Support network connectivity issues including LAN, Wi-Fi, and VPN.
Log and track all service requests through the helpdesk ticketing system.
Escalate unresolved issues to higher-level IT support or vendors as necessary.
Assist in IT asset inventory management and documentation.
Perform regular maintenance, updates, and backups as per IT policy.
Provide basic user training on software applications and IT best practices.
Requirements Qualifications & Skills: Diploma or Bachelors degree in Information Technology, Computer Science, or related field.
24 years of experience in IT helpdesk or technical support role.
Strong knowledge of Windows OS, MS Office applications, and basic networking.
Experience with Active Directory, Office 365, and remote support tools.
Excellent problem-solving and communication skills.
Ability to prioritize tasks and work under minimal supervision.
Customer-focused attitude and team-oriented approach.
Preferred Certifications (optional): CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST).
1-3 years
Qualifications: Bachelor’s degree in Graphic Design, Fine Arts, or a related field (or equivalent experience).
Proven experience as a Graphic Designer or in a similar creative role (portfolio required).
Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects, Premiere Pro) or equivalent design software.
Strong typography, layout, and color theory knowledge.
Ability to work independently and collaboratively within a fast-paced environment.
Excellent communication skills and attention to detail.
(Preferred) Experience with UI/UX design or web design is a plus.
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Unlock Your Helpdesk Technician Potential: Insight & Career Growth Guide
Real-time Helpdesk Technician Jobs Trends in Doha, Qatar (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Helpdesk Technician in Doha, Qatar using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 363 jobs in Qatar and 283 jobs in Doha. This comprehensive analysis highlights market share and opportunities for professionals in Helpdesk Technician roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Taameer Group is currently hiring and seeking a Helpdesk Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Helpdesk Technician Jobs Doha.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Taameer Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Helpdesk Technician Jobs Qatar varies, but the pay scale is rated "Standard" in Doha. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Helpdesk Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Helpdesk Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Helpdesk Technician interview at Taameer Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Taameer Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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